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LadyLucks

LadyLucks Mobile Casino Review

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3.4

Available On: Mobile Only Casinos iOS Android

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LadyLucks Casino Ratings

Why Play At LadyLucks Mobile Casino?

Note: As of 29th August 2017 LadyLucks casino will no longer be accepting new player registrations. IGT, the parent company have taken the decision to close the site. If you are current player you have until 27th November to withdraw your funds. If you're looking to play IGT games try one of our best IGT casinos Guts

Will Lady Luck be on your side? As fickle as her mistress this UK mobile casino has an equal amount of highs and lows.

If you want an unbroken mobile gaming experience, you won't find better Probability mobile slots, IGT casino games and speed bingo. In need of a little polish, we'll be curious to see how this UK mobile casino continues to grow.

LadyLucks Review Details
Bonuses & Promotions
Welcome Bonus:Get 100% up to £500 + £20 Free - Click to Claim
Current Promotion:Get up to £895 over your first 3 deposits
LadyLucks Overview
Established:2010
Casino Type:Download & Instant Play
Accepts US Players:No
Languages Supported:English
Licensing:Gibraltar, UK
Payment Details
Payment Providers:

Visa, Mastercard, Maestro, Switch, PayPal, uKash, Paysafecard and directly via your Phone Bill

Payout / Cashout Time: 2-3 days with card, 3 – 5 days with cheque
Currencies:GBP
Support Information
Support Features:
  • Mobile Support Features: Email & Phone
  • Live Chat: No
  • Email: support@ladylucks.co.uk
  • Support Numbers:
    UK Toll-free: 0845 225 7777

Mobile Casino Experience 3.8

Let’s be honest. The design for LadyLucks mobile casino is not particularly pretty. It’s a little simple, but offers all you need to know about their mobile casino promotions and casino games in a few simple steps. Unfair though we are being on the design, this is mostly, perhaps, because we are primarily iPad casino and tablet players.

On our phones, we have to admit, LadyLucks mobile casino looked fine as the simpler design suited the smaller device. We would therefore say that this is primarily a mobile phone casino, which is perfectly suited for a much smaller screen and so is each of their casino games. Easy to use, with simple commands and game play, we were impressed by the quickness and effectiveness of the LadyLucks casino site.

The native iPhone, iPad and Android casino apps, once you’ve had a chance to test the mobile casino, is also far more impressive and worth a quick download once you decide that LadyLucks casino is the dame for you.

Pros

  • Compatible with over 1,000 mobile devices
  • Games custom built for the mobile casino player in mind
  • Plenty of casino payment methods
  • Easy to navigate mobile site
  • Lots of great mobile casino bonuses

Cons

  • Unexciting design and style
  • Limited customer service hours
  • High wagering on casino bonuses
  • If you don't deposit via VISA all winnings are sent by cheque
  • Slow withdrawal of anything between 2 to 5 days

Casino Bonuses & Promotions 3.8

To begin with lets make two things clear – first of all, Lady Lucks casino bonus offers and promotions below are for UK players only. This is a UK mobile casino, for UK casino players, living in the UK. You can’t work your way around it as you’ll need a UK mobile phone number to register.

Get £20 Free On First Deposit

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Secondly all their casino bonuses have a 50x wagering. This is the primary reason why this mobile casino doesn’t score as high as it should in this section – because boy are the promotions good. They are generous, plentiful and varied. But at 50x wagering on any bonus money, this is far higher than we are use to seeing and so difficult to withdraw your winnings if you take them.

That said, it’s not impossible, especially as the £20 free money you get after your first deposit and the 100% welcome bonus can still be helpful in making your wallet last longer for better game play.

The welcome bonus is a 100% match deposit bonus on your first deposit giving you up to a whopping £500 cash. So deposit £10 get £10 free and play with £20. Deposit £500 and play with a huge £1000.

You’ll then get an extra 2 more deposit bonuses giving you up to an extra £375 in bonus money, with 50% up to £250 on your second deposit and 25% up to £125 on your third.

Recurring LadyLucks Casino Promotions

  • Play Penny Slots: budget a little low this month try out their selection of top IGT and Probability slots for only 1p per spin
  • Daily Bonus Bonanza: Get rewarded for logging in and playing every day.
  • Facebook Fun: If you like LadyLucks casino we recommend you like their Facebook page. With daily competitions, give aways and casino bonuses, this social mobile brand is all about engaging with you in a more informal setting.
  • Regular Cashback: Lady Luck might be a fickle mistress, but her casino makes sure to reward you for playing, even if you don’t always win. Watch out for a random text when this mobile casino will invite you to play back £100 in cashback.
  • Refer a Friend: Get £20 free when you refer a friend and they deposit for the first time.
  • VIP Promotions: Your standard run of the mill VIP promotion. If you are thinking of depositing more than £1,000 on the first go, contact their support and they’ll look after you with a little extra TLC. From a bonus you’ll be able to use, to faster withdrawals and an account manager, this is worth getting.
  • Daily Bonus Bonanza! Never satisfied with just giving you what you see, LadyLucks mobile casino has run a number of daily bonus promotions, rewarding you just for logging in. Prizes are randomly selected and range from free spins casino bonuses, to cash-back offers, deposit matches and cash awards of up to £500!

As you can see, plenty of activity at this UK mobile casino, something we are more than happy to see. Nothing makes us players happier than knowing the casino is thinking of how to make our stay with them more enjoyable.


Security & Payments 3.5

We had no problem making payments and withdrawals at LadyLucks mobile casino. Best of all we are happy to report that the number of payment methods available are far superior to many of the other mobile casinos out there. For deposits you can choose Visa, Mastercard, Maestro, Switch, PayPal, uKash and you can pay by Phone Bill. However you have no e-wallets for those of us who like to keep our casino expenditure separate and semi anonymous.

Visa, Mastercard, Maestro, Switch, PayPal, uKash, Paysafecard and directly via your Phone Bill

Withdrawals is where they let you down unfortunately. If you have Visa, we recommend you deposit with it, as any winnings will be sent directly to your card. So what’s wrong with that? Nothing, we love it. But choose any other depositing method and they’ll send you your winnings by post and cheque.

This means the cashout period is 2-3 days with card and 3 – 5 days with cheque, which is far longer than we’ve come to expect.

That said, when it comes to security, we are happy to report that they couldn’t have picked a better jurisdiction to make us feel safe to hand over our cash. Licensed and regulated by the UK Gambling Commission they have to abide by strict rules and regulations to look after their players and provide a safe, secure and fair environment to play.


Software & Games 2.5

Probability Gaming are completely mobile focused. As such you can expect these mobile casino games to work fluidly and beautifully on any device. They actually boast that they support over 1,000 different types of mobile devices, meaning LadyLucks casino games won’t let you down. Whilst many casino software providers will develop for the latest iOS or Android device, Probability games keep adding new and old mobiles to their growing range of smartphones list, giving you one of the most reliable mobile casino experiences no matter the device.

They also boast HD mobile slots games making game play even crisper and pleasing on the eye.

But now they have expanded past just providing Probability games with the addition of some favourites from IGT, including Treasures of Troy and MegaJackpots Cleopatra.

So why the average 3.5 rating? Because ‘reliable’ doesn’t always mean exciting. Like the old saying goes, you can’t please all the people all the time. And by trying to do so, you end up with a lot of generic games that look, feel and play the same.

They found a template that works, they change the theme and maybe the betting range and ‘voila!’ a new mobile slot is born. Which means that whilst they boast to provide the largest selection of in-house built mobile casino games in the UK, many of the slot games are so similar, you’ll soon crave a little variety. Equally, Probability Gaming boast that they’ve simplified the games to make them easier and more attractive for mobile players who are on the go, but as such they lack the intricacy and features we’ve come to expect from tablet and iPad slots.

You won’t be able to play slots on your desktop, so if you want to try this mobile casino you’ll have to either download the LadyLucks casino app from the respective Android or Apple app store (recommended as the games play faster) or go to their mobile casino site and play their casino games via your mobile browser.

Customer Service 2.8

As you would expect from a UK mobile casino that only accepts UK casino players, the support is only in English. That’s fine, but the hours their support work are a little sparse, only getting cover 9am – 9pm (Mon – Fri) and Sat ( 9am-1pm) and no cover at all on a Sunday.

Really we should critise them more for this, but to be honest we can see their logic. This is a mobile casino through and through. They want you to pop in at lunch time, after work, on the train, during the commute, when you are walking the dogs… clearly they are not interested in night time and weekend players who will more than likely head to another online casino to play mobile slots that pop out of the screen.

We understand it, but we still feel it’s a shame. Ultimately, having a few spins on a Sunday afternoon in the park, it would have been nice to know that if anything breaks, there is someone there to help us. Equally the lack of live chat even on the open hours loses this mobile casino a few points.


Review Conclusion

Rating

3.4
3.4

LadyLucks casino is a UK casino site. I know it may seem like we are stating the obvious, but keep this in mind when you go download their casino app or play on your mobile phone browser.

The casino games are designed for small screens, short journeys and uncomplicated features that don’t distract you too much from what’s going on around you. Sure it’s compatible with Android tablets and iPads, but we feel this mobile casino is better suited for when you are on the move or far away from WiFi. Because if there is one thing they can guarantee when you register at LadyLucks mobile casino it’s that their mobile slots and games will play in any conditions. It’s the beauty of this mobile phone casino, it’s built for a 1,000+ devices.

As such it unfortunately means that it still has a way to go before it becomes a regular casino of ours. With high wagering on the bonus and limited customer service hours, this mobile casino is great for a few simple spins or a quick game of mobile blackjack during long journeys. Certainly more fun than checking your Facebook for the 100th time that day.

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Available On: Mobile Only Casinos iOS Android

LadyLucks Review by Lucky Mobile Casinos, last updated: September 4, 2017

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