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32Red

32Red Mobile Casino Review

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3.7

Available On: iOS Android

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32Red Casino Overview

Why Play At 32Red Mobile Casino?

32Red mobile casino is not just 'another' Microgaming mobile casino. It's the Microgaming casino, providing a level of service above and beyond the rest of the industry.

This multi-award winning casino has won achievement after achievement, proving that players care about the whole package. This no download, instant play mobile casino brings together the games, the promotions, security and support that you would expect from a top level casino for mobile and now it's available at your finger tips.

Don't forget you can also get A £10 free no deposit bonus on sign up instantly credited to your account. Sign up for free to get yours today »

32Red Review Details
Bonuses & Promotions
Welcome Bonus:Get 320% up to £160 Bonus - Click to Claim
Current Promotion:UK, AU, CA, DE, IT: 32 Free when you deposit 10
32Red Overview
Established:2002
Casino Type:Instant Play
Accepts US Players:No
Languages Supported:English, Italian, Japanese, Chinese, Spanish, German, French, Swedish, Polish
Software Providers:Microgaming,
Licensing:Gibraltar, UK
Payment Details
Payment Providers:

Maestro, Mastercard, VISA, Neteller, Ukash, Entropay, Payfoit

Payout / Cashout Time: Instant to 24 Hours
Currencies:GBP, EUR, USD
Support Information
Support Features:
  • Support Features: Email & Phone
  • Live Chat: Only online
  • Email: support@32red.com
  • Support Numbers:
    UK Toll free: 0808180 180 3232
    UK: 0203 151 3230
    ROW: +350 200 597 59

Mobile Casino Experience 3.5

32Red mobile casino, is a Microgaming casino originally for online gambling only. In fact, it first came to our attention via a friend of ours, who has been playing at this casino since 2004 (you can read his full 32Red online casino review here).

So your mobile casino experience will be as you would expect from Microgaming casinos. Quick to register, easy to deposit and fast to play. About the only thing we usually fault in Microgaming mobile casinos, in terms of experience, is the lack of filter in the games. It would be better to be able to break them down by more than just type of casino games, even if these are obvious enough that the lack of good filter is merely a detail rather than a real annoyance.

The one thing we would mention however, is that once you’ve registered, head over to the 32Red mobile promotions page first if you want to take advantage of any of their live casino promotions. You might deposit and find that you missed out on a special of the day, which would have given you a nice little bonus had you added a bit more to your account.

You have to give it to Microgaming mobile casino sites and apps. They might all look the same, but just like 32Red casino on mobile they are reliable, you can start playing instantly and will work on every mobile device supporting Android, iOS, Blackberry, Windows and more.

Pros

  • Beautiful Microgaming slots and casino games
  • Fast withdrawals
  • Excellent customer service
  • One of the best loyalty programs on the market

Cons

  • No Live Chat for mobile devices
  • Only Microgaming casino games & slots

Casino Bonuses & Promotions 3.8

The 32Red casino bonus for new players favours the UK, Australian, Canadian and Italian markets. This means you’ll see slightly more generous casino bonuses for these four markets, seeing as they focus heavily on the player base that made them the power house online casino they are today.

Deposit 20 and Get 32 Free £/€/$

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However, other than their welcome bonus, if you come in, deposit and play, their excellent customer service and loyalty program will come into play, offering you rewards for every bet you take. They are particularly good at treating each and every player as individuals, providing you with unique bonuses that appeal to the individual, as well as random cashback, no deposit bonuses and reload bonuses.

  • UK, Canada, Australia, Germany & Italy: Get £$€10 free no deposit bonus on sign up
  • UK + Others: Deposit 10 Get 32 Free up to £160
  • RoW: Deposit 20 Get 32 Free
  • Free Chip Friday: 32Red casino rewards players randomly with between £€5 and £€500 every friday so they can enjoy some of their great Microgaming mobile games. No deposit required of course.
  • 150%  up to £€300 Slots Bonus: If you love to play slots this is the first deposit bonus for you. Get even more for your money to play on slot games only.
  • 100% up to £€200 Table Games Bonus: Love table games? Get more to play on roulette, blackjack and more.
  • Red Ruby Rewards Program: Earn rubies every time you play, climb the ranks and redeem your rubies for free chips and special bonuses.

Unless otherwise stated the wagering amount is 30x times for a deposit bonus and 50x for a no deposit bonus. These are fairly standard amounts in the industry and so the 32Red casino mobile site does not lose any specific points here, but we do think that their max bet limit is a little limiting.

So if you take a deposit bonus, for example, you can only bet a maximum of £6.25 a bet to clear the wagering. This is so it’s slightly harder for you to clear said wagering as your chances of winning larger amounts decreases.

This is just a little bee in our bonnet, and not good enough to destroy our love of 32Red’s many online and mobile casino promotions.


Security & Payments 4.0

Gibraltar is one of those licences that has a great reputation for keeping online and mobile casinos on the straight and narrow, but have in the past been known for ignoring player complaints. That said, it is still one of the top 8 licencees in the world, and 32Red mobile casino have been nothing if not transparent about their withdrawal and deposit methods.

Maestro, Mastercard, VISA, Neteller, Ukash, Entropay, Payfoit

Depositing, as you can expect is flawless. They also have a great range of casino payment options that you can use to deposit and withdraw including Neteller, Visa and Credit Card, which is great.

Where they are really outstanding is in their withdrawal methods. Essentially, they will try and process your withdrawal within the same day, and at the very most within 24 hours.

For most mobile casinos that would be enough, but not 32Red casino. If you think that same day withdrawals are not good enough, you can contact support and ask them to ‘flush’ your withdrawal, essentially removing your withdraw from the ‘pending’ section of the casino and straight to your chosen method of payment. The money might not get to your account straight away (depends on your chosen method of payment) but, more important, you won’t be able to cancel the withdrawal and be tempted to play it. Meanwhile you can continue to deposit and play as you wish.

It’s really service above and beyond all else out there.


Software & Games 2.6

32Red mobile casino games selection consists of Microgaming casino games only, as expected. With each and every mobile game being beautifully crafted, if not always unique, and best of all, will work on every device known to man.

Trust us. We’ve tried to break Microgaming mobile slots and casino games. Other than our 6 different devices, every time we come across someone with a device or operating system we haven’t tried, we load a Microgaming mobile game and find it works perfectly. It’s uncanny.

That said, the selection, as it’s just one casino games software, is not as large as the many other mobile casinos on the market. But you get quality and flawless graphics, so we are prepared to be a little forgiving.

Equally, you can’t go a month without hearing of a new Microgaming mobile release at this UK and Australian friendly casino, so we expect their game portfolio to grow quickly. You will also get mobile Roulette, Blackjack and Video Poker giving you the whole casino suite in the palm of your hand, but it’s their well known and beautiful mobile slots like Thunderstruck and Mega Moolah you’ll come back for again and again.

Customer Service 4.1

32Red do not have Live Chat available on their mobile casino. Why do we mention this first? Because it’s the one bad thing about their customer service.

We’ve tried to catch them on a bad day. We tried on live chat (online), email (response time: 5 minutes) and over the phone. So far we haven’t met a single 32Red support agent who not only was incredibly friendly and helpful, but genuinely knew what they were talking about when it came to casinos.

From helpful ‘you should try this game‘ to ‘that’s absolutely not a problem, let me sort that out for you madam‘ 32Red mobile casino support services are easily one of the best in the industry.

Put Live Chat on mobile devices and we would have given them the golden (and so far never achieved) 5 stars for customer support.


Review Conclusion

Rating

3.7
3.7

32Red is one of the best online mobile casinos in the business. There is no doubt about that. From their level of service, to their treatment of each player as individuals, this popular casino shows how to do everything well.

For the mobile casino though, you cannot deny that… it’s another Microgaming mobile casino. Sure it’s a good one, but it’s ‘another’ one, similar (identical?) to every other Microgaming casino out there.

So 32Red mobile casino is really for the hard core Microgaming only lovers who love all Microgaming games and want to play them on their mobile. Their mobile casino site compliments the online casino perfectly and the range of games might not be vast, but they work incredibly well on every device.

We can’t think of a better Microgaming mobile casino out there, if nothing else because you get all the pleasure of everything that 32Red casino has to offer online on your mobile. Give them a try today.

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Available On: iOS Android

32Red Review by Lucky Mobile Casinos, last updated: May 13, 2017

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