Reasons Why You Can’t Withdraw Your Online Casino WinningsAugust 21st, 2019
If you are trying to withdraw your winnings, and can’t talk to someone, here are some of the more common causes as to what could be wrong whilst you wait for the online casino to get back to you.
Although most players claim that they are solely enjoying online casinos for the fun of it, ultimately, everyone wants to win.
However, even after winning, some players can have some difficulty trying to withdraw their online casino winnings.
Several players encounter certain problems which can slow down the entire process, so we have put together some of the most common reasons why you may not be able to withdraw your casino winnings online.
1. Your account has not been verified
It is very common for players to completely forget to verify their account details before withdrawing their winnings – so this is usually the number one reason why you can’t withdraw.
Some casino sites will prompt you to send in identification when you immediately sign up (this is especially true when playing on Swedish and UK casinos online), but some will not ask you until it’s time for you to withdraw funds (Canada, New Zealand, Europe etc…).
It is the legal responsibility of online casinos to ensure that the identity of all players is confirmed, where you would need to provide photographic identification and proof of address. This helps to stop money laundering and other illegal activities.
If you have failed to submit particular documents, then your casino may not permit you to withdraw your winnings.
2. You have not met the wagering requirements
Every promotion or bonus by online casinos is governed by certain terms and conditions, one of which is wagering requirements.
Until these have been met, you will not be able to withdraw bonuses, sometimes the deposit relating to the bonus, or the winnings from a bonus.
If you are attempting a withdrawal and if it is not going through then you need to check the status of the bonus, as this might shed some light on the reason why.
3. Incompatible method of payment
Many gaming websites have a variety of deposit casino methods, but these same methods are not always available when withdrawing your winnings.
If you deposited through a certain payment method and it is not getting processed during withdrawal, this must mean that the payment method has not been authorised for withdrawal by the casino.
You just need to make sure that you have selected a withdrawal method that is offered, in regards to the site you are playing at.
For example, one of the most popular payment solutions for withdrawing money is credit and debit cards or bank transfer – but you may not be able to withdraw using Skrill.
If you have any queries on this, just get in touch with their specific support team, and they should be happy to help.
4. The withdrawal amount is too small
Online casinos often have minimum requirements on the amounts you can withdraw, so you may be entering an amount that is below this threshold.
Attempting withdrawals of less than the minimum amount set by the casino will not get processed, so be sure to read the terms and conditions beforehand to identify the minimum deposit and withdrawal limits.
Usually it’s somewhere between £€$10 to £€$50 minimum withdrawal. So if those are the amounts you are looking to take out, it may be as simple as not being enough.
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Alternatively, pick a casino that has an easy and clear deposit and withdrawal terms where you know you’ll easily be able to get to your wins in a few quick steps. The fact that Rizk has no wagering requirements on it’s bonus wheel also helps.
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