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StarGames

StarGames Mobile Casino Review

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3.5

Available On: iOS Android

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StarGames Casino Ratings

Why StarGames Mobile Casino?

StarGames casino online has been around since 2007, but it was only in 2014 that they launched their mobile casino site. Their Novomatic mobile slot games are some of the most loved around and fans of the games provider will welcome a new way to play their slot machines online.

This no frills casino does things a little differently from the rest, but that's part of their charm. A little unique, with a focus on getting you playing, StarGames mobile casino will enchant anyone who loves real Vegas style slots.

StarGames Review Details
Bonuses & Promotions
Welcome Bonus:Get 100% up to £$€100 Bonus - Click to Claim
StarGames Overview
Established:2007
Casino Type:Instant Play
Accepts US Players:No
Languages Supported:English, German
Software Providers:Novomatic,
Licensing:Malta
Payment Details
Payment Providers:

Most major Credit & Debit Card, Skrill, Paypal and SOFORT Banking

Payout / Cashout Time: Instant to 3/4 days
Currencies:EUR, USD, CHF, HUF,CZK,PLN, RON, SGD, NZD, MYR, AUD, RUB, AMD
Support Information
Support Features:
  • Email: support@stargames.com
  • Phone:
    Germany: 0180 5407820
    (€0.14/min. using a German landline, €0.42/min. from a mobile)
    Austria: 0820 40 10 40
    (€0.13/min. using an Austrian landline)
    Switzerland: 0848 40 10 40
    (CHF 0.11/min. using a Swiss landline)
    International: 00356 2546 6678 (€ 0.045/Min., support provided in English)
  • Open hours: 8am-10pm (CET) 7 days a week

Mobile Casino Experience 4

The first thing you’ll notice when you open StarGames mobile casino is the massive game banner at the top with their most popular slot machine staring right back at you. If you are on an Android tablet or iPad, that’s pretty much all you’ll see. Scroll a little further down and you’ll see more mobile slot games to choose from. And that’s it. That’s the focus of this platform.

You’ll only be able to see the welcome casino bonus once you log in, pick a game and choose ‘play for real‘ where you’ll be able to see the deposit options available to you. The Star Games casino site is not incredibly complex, leaving you little room for confusion. You have a back button and a menu bar allowing you to add your bank details, change your settings and a general FAQ section.

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It’s all there, but you can feel that this mobile casino site is currently very much a ‘work in progress‘; made to compliment the StarGames online casino rather than be a self-sufficient mobile casino in it’s own right. Still, everything you need is right there, so other than a lack of ‘oomph’ when you first log in, it’s hard to fault.

Please note, they do not accept players from the following countries: UK, USA, Canada, Italy, Austria, France, Denmark, Turkey, Spain, Switzerland.

Pros

  • Brilliant online casino
  • Only place to play Novomatic mobile slots
  • Play Novomatic games before any one else
  • Great selection of currencies and deposit methods
  • Fast cashouts when using gambling e-wallets Skrill or Paypal

Cons

  • Only 2 free withdrawals a month
  • Small selection games
  • Only slots, no other mobile casino games
  • Limited mobile customer service support

Casino Bonuses & Promotions 3.6

StarGames bonus for new players is very much what you’d expect from most mobile casinos with an international audience and hundreds of currencies; a standard 100% up to €£$100.

The reason for this is fair terms, an excellent point rewards program and an eccentric free play system.

The fair terms are simple enough to understand: wager the bonus 30x and you get to withdraw the winnings. The rewards casino loyalty point system is also very simple, the more you play, the more points you accumulate, the more special goodies you get: from higher bonuses, to more deposit options to more free withdraws a month.

Welcome Bonus

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The eccentric free play system treats you like a social gambler. When you register you get 5,000 stars to play any of their games. When you give them details they will give you another 1,000 etc… and once you’ve run out, you get daily stars you can collect. When you win, you win stars, when you lose, you run out and the only way to keep playing is by buying more stars (why would you?) or simply deposit and play with real money.

Why you ask? We can only come up with two different reasons. One; they want you to experience what it feels like to play their game with real money. There is no doubt that once you know your ‘free play’ is limited to the amount of free money you have, you play more like you would normally when playing slot for real money, rather than bet 50 a spin, just because.

Secondly, their slot machines are so popular with players, they don’t want to give them away for free. We’re not sure why, but needless to say, those star points both intrigued and confused us.


Security & Payments 4.2

Another mixed review. On one hand, they have a good if not large selection of deposit methods. If you use Skrill you can even get your withdrawals instantly back into your account. Now that’s fast. Add to that a huge amount of supported currencies and a safe Maltese regulatory licence, and StarGames mobile casino ticks all our boxes.

Except for the one tiny point where you only get 2 free withdrawals a month and then they charge you. So, that’s a little annoying. If you are a regular at their casino you can get up to 5 free withdrawals a month, which is a little more acceptable.

We get that it’s expensive having to transfer cash around, especially when it’s instantly, but 2 a month is a little tight. Still, it’s a small price to pay for playing some great Novomatic slot games in a safe and secure casino.


Software & Games 2.7

Novomatic slot games are some of the best around, especially as most are land based slot machines turned online turned Android and iPhone slots. They have almost a ‘cult‘ following amongst those who love these types of slot games and you can easily see why.

They look beautiful and play well, but are of higher variance than most mobile slots that you can find online. That means big wins for players, but also generally tailored for the more experienced slot player.

Novomatic mobile slots are what you’ll find here. If you want blackjack, roulette, video poker or any other games you’ll have to look elsewhere. Which is a real shame as the online version is stacked full of different casino games. The mobile selection is currently small, with more coming soon, but until they do, we can’t really rate them higher. Still, you won’t find these slot games in any other mobile casino site.

Small thing to note: when you first log in you have 5,000 star credits to use on the slots to test them out. That’s the only way to play free Novomatic slots on StarGames.com (see the promotion section for more details).

Customer Service 1.8

Another mixed review! See what we mean about the ‘not quite finished‘ feel? No live chat or in-mail support, you’ll have to call them to get their attention, or remember their email.

At least they have several numbers to call and they are upfront about the cost. A call back feature would have been nice.

We’ve heard others have had problems with their customer service, not because it was bad, but because it was slow on email. We got a response to our query with 2 hours, which was acceptable, but then we weren’t asking for anything incredibly complicated. Phone is probably the best and fastest option if you don’t mind the cost and need a quick response.


Review Conclusion

Rating

3.5
3.5

StarGames casino motto is ‘Real Online Gaming’ and you instantly see why when you play their slot games. These are mobile slots that resonate with the real gamblers who’ll go down to the casino and play on the live machines.

However, it cannot be denied that the mobile site is still very much a ‘work in progress’. Fans of the games will jump at the chance to play their favourites slots on their iPad, iPhone or Android mobile devices, but those who don’t know Novomatic might not quite see what the fuss is about just yet.

But watch this space as this brilliant online casino comes into it’s own in the next few months on mobile.

Are you ready to play?

Available On: iOS Android

StarGames Review by Lucky Mobile Casinos, last updated: June 20, 2015

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